Advanced Call Center is software for answering phone calls, complete and easy to use for your voice modem.
It comes with all the necessary capabilities: the caller ID allows you to see and listen to who is calling you through onscreen notifications and personalized ring tones. It even notifies you by voice who the caller is using a voice synthesis program that will tell you their name and/or their telephone number. In addition, it allows you to record phone calls.
Through the ‘white’ list and the ‘black’ list you can filter incoming calls according to the caller’s information—by the origin of the call and other parameters. You can play personalized messages for the callers, organize information into an address book, and record the conversations.
The advanced functions include search notifications, sending message and call details by email, and an external fax program when it detects an incoming fax call.
It comes with all the necessary capabilities: the caller ID allows you to see and listen to who is calling you through onscreen notifications and personalized ring tones. It even notifies you by voice who the caller is using a voice synthesis program that will tell you their name and/or their telephone number. In addition, it allows you to record phone calls.
Through the ‘white’ list and the ‘black’ list you can filter incoming calls according to the caller’s information—by the origin of the call and other parameters. You can play personalized messages for the callers, organize information into an address book, and record the conversations.
The advanced functions include search notifications, sending message and call details by email, and an external fax program when it detects an incoming fax call.
Find out what works well at Advanced Call Center Technologies, LLC from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team’s work-life balance. Uncover why Advanced Call Center Technologies, LLC is the best company for you. Advanced Call Center Resources. Home Books Advanced Call Center Resources. How to Start a Telephone Answering Service. Follow Peter DeHaan.
Call Center Services
- Multiple locations
- Inbound Calls
- Outbound Calls
- Sales
- Service
- B2B and B2C
Extended Service Plans
Turn-key sales and marketing for your Extended Service Plans.
The legend of korra book 4 episode 12 sub indo. Customer support and scheduling of repair service.
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Fulfillment
- Warehousing
- Shipping
- Order Processing
- Service Requests
Service Sentry
Automated system follow up for service calls and tracking customer feedback.
Increase your customer retention.
Digital Program Options
- Emails
- eCommerce Solutions
- Social Media
- Data Base Marketing Integration
Lead Generation
Programs that use a combination of our call center and marketing services to generate leads for your business.
You need a comprehensive, coordinated, team backed by the best in marketing services to support and grow your business! That’s what we do.
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We Create Fully Integrated Solutions So You Can Focus On Your Business
Advanced Call Center Technologies
I would be happy to recommend ACS to any prospective client. After working at DialAmerica, the largest independently owned call center in the US, I served as the third party call center manager for Hello Direct for 4 years. During my tenure there, I personally visited and vetted over 20 call centers and placed work in 6. (I wish I had known your group then.)
In my current role at MarketChord, I consult with companies to help improve every sales and marketing “Touch”. My clients have included large and small companies like National Geographic, Baudville, Danielson Designs, CU net, Idville, Nuance software, Kronos, Gar Products etc.
Whenever my clients have a need for outsourced phone sales, I recommend ACS. I am pleased to say that I am VERY happy with the performance of the programs I have placed with you. Not only are your sales reps representing my clients professionally, their sales stats exceed expectations. Most importantly, ACS’s account management and IT teams have been extremely receptive and responsive to my ever-changing scripts, data transfer needs, recording requests etc.
I will certainly be placing more work with you on the current campaigns and I look forward to recommending you to all of my consulting clients.